Choose a package that’s right for your business

Find the perfect plan for your business and discover how our innovative
solution will boost your business.

Commited to helping our clients succeed

iEngageIT software application maintenance and support is a new generation offering that leverages the deep knowledge of an organization to drive automation and innovation. It enables the client’s business to continuously reinvent system landscapes and achieve IT goals that align with their business needs. By aligning IT with business value, we help clients push the growth and productivity. Please contact us to speak with our ITIL certified consultant. We will help you build a customized support package.

Software Application support

Support

Access to FAQ

First line support

Basic troubleshooting

Configuration issues

Software installations


Configuration


Database administration

Code fixes

Deployment issues

Monthly report

Weekly report

Application assessment

Access to 24*7 support tool

Level 1











Level 2 







Level 3

Mobile App Support

Please contact us to speak with our ITIL certified consultant who will help you build a customized app support package. Our consultant will help you design and add the features which will add real value in terms of continuity, availability and reliability of app.

Web Support

SERVICE

Email Support

CMS updates

Plugin update

Priority support

Configuration

Theme  update

Site Monitoring

Website health check and performance report

Access to 24*7  Cloud-based support tool

Status Report

Request additional services On-Demand

SiLVER








Quaterly

gold




Monthly

pLATINUM

Weekly